Help center

Short, honest guides to every part of Incubateer. Set up your startup, find grants you can actually win, track applications, and keep the funding you win. Pick a topic below or email us if you are stuck.

Read the ranked list, search and filter, read the verdicts, and open a grant for full detail.

Grants

How eligibility scoring works

What strong match, worth a look, possible fit and long shot mean, the full eligibility check, and how to improve your matches.

Your Plan

Using Your Plan: Journey, Co-Pilot, Forge, Impact

A milestone roadmap, next-step suggestions and loan drafts, a founder journal, and your impact in one place.

Apply

Tracking your applications

Move applications through the Pipeline, reuse Answers, watch the Calendar, and Compare side by side.

Apply

Never miss a deadline

Email reminders before tracked deadlines, the Calendar, and rolling versus fixed dates.

AI Lab

Using the AI Lab tools

Twelve founder tools that read your stored profile, including the grant writer that drafts, never submits.

Documents

Your document vault

Upload your deck, financials and incorporation docs once, attach them to applications, and keep them private.

Compliance

Tracking compliance after you win

Post-award reports, utilisation certificates, and reminders so you keep the funding you won.

Community

Connect and Playlists

Message founders, book office hours, form co-apply groups, and subscribe to curated grant collections.

Incubators

Setting up your incubator dashboard

Inviting startups with their consent, pushing grants, tracking outcomes, the CRM, and reports.

Account

Managing your account

Multiple startups, profile edits, exporting your data, notification settings, password reset, and how to reach support.

Need a hand

Still stuck? Email us.

If a guide does not answer your question, write to us. A real person reads every message and we reply fast.

Contact support