Help center

Short, honest guides to every part of Incubateer. Set up your startup, find grants you can actually win, track applications, and keep the funding you win. Pick a topic below or email us if you are stuck.

Basics

Getting started: set up your startup in 2 minutes

Sign up, fill the onboarding, and learn how your profile drives every grant match you see.

Grants

Finding grants in the Grants tab

Browse the ranked feed, search and filter, read score badges, and open a grant for full detail.

Grants

How eligibility scoring works

What strong match, worth a look, and long shot mean, and how to improve the grants you see.

Your Plan

Using Your Plan: Journey, Co-Pilot, Forge, Impact

Plan milestones, get guidance, draft your working notes, and track outcomes in one place.

Apply

Tracking applications in the Apply tab

Move grants through Pipeline, reuse Answers, watch the Calendar, and Compare side by side.

Apply

Never miss a deadline

Use the Calendar section, subscribe to the ICS feed, and understand rolling versus fixed dates.

AI Lab

Using the AI Lab tools

Twelve founder tools that read your stored profile, including the grant writer that drafts, never submits.

Documents

Your document vault

Upload your deck, financials, and incorporation docs once, then reuse them across applications.

Compliance

Tracking compliance after you win

Post-award reporting, utilization milestones, and reminders so you keep the funding you won.

Community

Connect and Playlists

Message founders, book office hours, form co-apply groups, and subscribe to curated grant collections.

Incubators

Setting up your incubator dashboard

The portfolio dashboard, pushing grants to startups, tracking outcomes, and exporting reports.

Account

Managing your account

Multiple startups, profile edits, the Export tab, Alerts, password reset, and how to reach support.

Need a hand

Still stuck? Email us.

If a guide does not answer your question, write to us. A real person reads every message and we reply fast.

Contact support